I called Paloma Pottery near the holidays and was absolutely thrilled with the service I received! I ordered pair of lovely candlesticks for my sister and the woman I spoke to on the phone could not have been nicer or more helpful. I feel terrible that I can't remember her name so I could mention her specifically. The candlesticks got there quickly and my sister loved them. I will definitely be ordering from them again; their products are beautiful and eco-friendly and their customer service is outstanding!